HOW DOES YOUR DELIVERY SERVICE WORK?
All the orders are shipped from our Turkey office via DHL. We are happy to work with a well known shipping company and that our customers recieve their orders in only few days.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide.
WHAT ARE THE SHIPPING FEES?
Shipping Fees depend on your location. Our shipping fees do not increase with more items, even when you order several items at ones, shipping fee will stay the same.
WHAT ARE THE ESTIMATE DELIVERY TIMES AFTER THE SHIPMENT?
UK 2-3 days
Europe 2-3 days
U.S. /Canada 2-4 days
South America 2-5 days
Rest of the World 2-5 days
DO YOU SHIP EXPRESS?
All the orders that you purchase from are shipped by Express Shipping without charging an extra express shipping fee.
DO YOU PROVIDE TRACKING NUMBER?
Yes, each order is shipped by DHL and we will inform your Tracking Number immedeatly after your order is shipped.
CAN I CANCEL MY ORDER?
You can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped. If you would like to return your order please see our return policy.
CAN I CHANGE MY DELIVERY ADRESS AFTER I ORDERED?
We are unable to cancel or change any part of your order including the delivery address or payment method once your order is complete.
Shipping charges will be added to your order and displayed in the total cost of your order. Shipping rates are not inclusive import fees that could be charged when the package reaches your destination country. During 'Free Shipping' your order will be shipped without a shipping fee.
TAXES AND DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.