Our items are NOT reserved while in your shopping bag. Once arrived in checkout page, your items are reserved for 15 minutes. If you do not complete your purchase within 15 minutes from arriving in the checkout page, your items are released and are made available to other customers.
HOW CAN I PAY?
We accept the payments by PAYPAL.
All the prices are in United States Dollars and do NOT include shipping, customs and insurance costs . Our listed prices are subject to change without prior notice. The prices on the Yurdan.com are independent from the ones in showrooms.
IS VAT INCLUDED IN YOUR PRICES?
Yes, VAT is included in all our prices.
IS SHIPPING INCLUDED IN YOUR PRICES?
Shipping is not included in in the prices displayed but are added and shown in the checkout before you complete your purchase. While 'Free Shipping' we ship your orders free. Shipping fees are not inclusive import fees that may be charged by your country of residence when the package reaches your destination country.
We ship the items via DHL or normal postal service. The prices of DHL are special to handmadeworldwide.net and they change according to destination and the weight. DHL does NOT ship to P.O Box and APO addresses. You can check the shipping prices from SHIPPING RATES LINK. We are not responsible for any lost or damaged item during shipping; therefore, we suggest insurance (approx. 1% for DHL ) . Do not accept damaged items or open a claim file as soon as you see any problem. Shipping via DHL takes 2-7 days on avarage after the charge made.
Shipping via Postal Service takes 2-6 weeks on avarage after the charge made.
WHAT CURRENCIES CAN I USE?
All prices displayed in the are in USD. As an international customer you can pay with PayPal.
WHEN WILL I BE CHARGED?
All payments are handled by PayPal. Contact them for further information.
WHY HAS MY PAYMENT BEEN DECLINED?
Does not handle payments. Contact your credit card company for further information
I HAVEN´T RECEIVED A ORDER CONFIRMATION
If you have not received your order confirmation from please check your spam filter to see if it has been marked as spam. If not please contact us and we´ll be glad to help you.
CAN I CANCEL MY ORDER?
You can cancel your order in 24 hours.
We are not able to cancel or change your order once it is shipped.
If you would like to return your order please see our return policy.
Your credit card & personal information will NOT be accessible to unauthorized users. We do NOT sell or share your information to unauthorized users without your permission. Yurdan's unauthorized personnel too is restricted to accessing this information.